Privacy Policy
Last Updated: 17 August 2026
This Privacy Policy explains how Rodeo Bull Hire Near Me (“we”, “us”, “our”) collects, uses, stores and protects personal information when you visit our website, contact us, make an enquiry, request a quotation or book our Rodeo Bull Hire services.
We are committed to respecting your privacy and handling personal information responsibly and in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect personal information when you use our website, contact us or make a booking. This may include:
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Your name
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Email address
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Telephone number
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Billing address
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Event or delivery address
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Event date and times
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Venue details
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Information relating to your booking or enquiry
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Payment and transaction information
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Communications between you and us
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Technical information relating to your use of our website, such as IP address, browser type and device information
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Any other information you voluntarily provide to us
We only collect information that is reasonably necessary to deal with enquiries, provide quotations, manage bookings, deliver our services, process payments and operate our business.
2. How We Use Your Information
We may use your personal information to:
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Respond to enquiries and quotation requests
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Process and manage Rodeo Bull Hire bookings
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Contact you regarding your booking
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Arrange delivery, setup, operation and collection
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Process payments and maintain transaction records
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Provide customer service and support
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Send booking confirmations, invoices and important service information
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Manage cancellations, amendments, refunds or booking credits
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Improve our website and services
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Prevent fraud, misuse and security issues
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Maintain appropriate business and accounting records
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Meet our legal, regulatory and insurance obligations
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Send marketing communications where we have a lawful basis to do so
We will not use your personal information for purposes that are incompatible with the reasons it was originally collected unless permitted or required by law.
3. Our Lawful Basis for Processing
Under UK data protection law, we must have a lawful reason for processing your personal information.
Depending on the circumstances, we may process your information because:
Contract – The processing is necessary to provide a quotation, enter into a booking agreement or provide the services you have booked.
Legitimate Interests – The processing is reasonably necessary for the operation, administration, security and improvement of our business.
Legal Obligation – We are required to retain or process certain information to comply with applicable laws, accounting requirements or other legal obligations.
Consent – Where required, we may ask for your consent before using your information for a particular purpose, such as certain forms of direct marketing.
4. Payments
Where payments are processed through a third-party payment provider, your payment information may be processed directly by that provider.
We do not intentionally store complete debit or credit card details on our website unless this is specifically necessary and handled through an appropriate secure payment system.
Payment providers have their own privacy and security policies governing how they process your information.
5. Sharing Your Personal Information
We do not sell your personal information.
We may share information with trusted third parties where reasonably necessary to operate our business or fulfil your booking. These may include:
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Payment processors
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Booking and website providers
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IT and hosting providers
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Accountants and professional advisers
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Delivery or operational personnel involved with your booking
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Insurance providers
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Government, regulatory or law enforcement authorities where legally required
Where third-party providers process personal information on our behalf, we expect appropriate safeguards to be in place.
6. Event Venues
Where your Rodeo Bull Hire booking takes place at a hotel, wedding venue, community centre, corporate premises, sports club, festival site or other third-party venue, it may be necessary for us to communicate with the venue regarding access, setup requirements, operating arrangements, insurance documentation or other information necessary to fulfil the booking.
We will only share information that is reasonably required for these purposes.
7. Cookies
Our website may use cookies and similar technologies.
Cookies are small files placed on your device that can help websites function correctly, remember preferences, understand how visitors use the website and improve the overall user experience.
Depending on the technologies used on our website, cookies may include:
Where required by law, non-essential cookies will only be used after appropriate consent has been obtained.
You can also control or delete cookies through your browser settings.
8. Analytics and Website Usage
We may use website analytics services to understand how visitors find and use our website.
These services may collect technical information such as your device type, browser, approximate location, pages visited, referral source and interactions with the website.
This information helps us understand website performance and improve our services and customer experience.
9. Marketing
Where permitted by law, we may contact existing or prospective customers regarding relevant services, availability, offers or business updates.
Where consent is required, we will obtain it before sending marketing communications.
You can ask us to stop sending marketing communications at any time. Marketing preferences do not affect essential communications relating to an existing enquiry, quotation or booking.
10. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected or where we have a legal, accounting, insurance or regulatory reason to retain it.
Different types of information may therefore be retained for different periods.
Once information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it.
11. Security
We take reasonable organisational and technical measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
However, no website, electronic communication system or internet transmission can be guaranteed to be completely secure.
12. Your Data Protection Rights
Depending on the circumstances, UK data protection law may give you rights including the right to:
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Request access to personal information we hold about you
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Request correction of inaccurate or incomplete information
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Request deletion of your personal information
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Request restriction of processing
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Object to certain types of processing
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Request transfer of your information where applicable
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Withdraw consent where processing is based on consent
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Complain about how your personal information has been handled
Some rights are subject to legal conditions and exemptions.
We may need to verify your identity before responding to certain requests.
13. Children’s Privacy
Our Rodeo Bull Hire services may be used at events attended by children, but our website and booking services are intended to be used by adults.
We do not knowingly seek to collect unnecessary personal information directly from children through our booking process.
Customers should avoid providing personal information about children unless it is reasonably necessary for the safe and appropriate provision of the booked service.
14. Photographs and Event Media
We will not assume that making a booking automatically provides permission for identifiable photographs or videos of customers or event attendees to be used for promotional purposes.
Where photographs or videos containing identifiable individuals are collected or used, we will consider the appropriate lawful basis and any necessary permissions, particularly where children are involved.
15. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security or content of third-party websites. You should review the relevant privacy policy when visiting another website or using a third-party service.
16. International Transfers
Some technology, hosting, payment or software providers may process information outside the United Kingdom.
Where personal information is transferred internationally, appropriate safeguards will be used where required under UK data protection legislation.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, website, services or legal obligations.
The latest version published on our website will apply. The date at the top of this policy indicates when it was last updated.
18. Contact Us
If you have questions about this Privacy Policy, want to exercise your data protection rights or have concerns about how your information has been handled, please contact Rodeo Bull Hire Near Me using the contact details provided on our website.
You also have the right to raise a complaint with the Information Commissioner’s Office (ICO) if you believe your personal information has not been handled correctly. We would appreciate the opportunity to address your concerns directly first.
Rodeo Bull Hire Near Me is committed to protecting customer privacy and using personal information fairly, securely and transparently throughout the enquiry and booking process.